How to Prepare for and Respond to a Jewelry Store Robbery?

A jewelry store robbery can happen in an instant—one moment you’re helping customers, and the next, everything turns into chaos. While the event itself may last less than a minute, its impact can be overwhelming. Fortunately, there are proactive steps you can take to reduce the risk and ensure the safety of yourself, your employees, and your customers.

6 Tips for Preventing a Robbery

• Install an Alarm System: An alarm system provides immediate alerts during a break-in, deterring criminals and ensuring quick responses, such as automatically notifying the police.
• Control Entry: Use intercom or access control to regulate who enters your store.
• Install Secure Display Cases: Choose cases that are designed to resist break-ins, such as those that can withstand hammer attacks.
• Distribute High-Value Items: Spread out high-value items across different displays instead of concentrating them in one spot. For example, store the most expensive pieces in secure VIP rooms.
• Enhance CCTV Systems: Install security cameras both inside and outside your store, and make sure it’s clear to potential criminals that your store is monitored.
• Keep Records: Maintain a log of any suspicious activity and share it with local law enforcement or other security networks in your area.

What to Do During a Robbery?

• Remain calm and do not resist.
• Avoid making eye contact or engaging with the robbers.
• Don’t attempt to call the police or press alarms while the robbers are in your store.
• Don’t chase after the criminals once they’ve left.

6 Key Steps to Follow After a Robbery

• Lock the Doors: Keep everyone, including customers, inside until the police arrive.
• Notify the Authorities: Even if the alarm was triggered, personally call the police to confirm they’re on their way.
• Preserve the Crime Scene: Avoid touching anything to prevent contaminating potential evidence such as fingerprints.
• Provide First Aid: Assist anyone injured during the robbery and ensure they get the medical attention they need.
• Cooperate with Law Enforcement: Work closely with the police when they arrive and during the investigation.
• Contact Your Insurance Provider: Report the robbery to your insurance agent and file a claim for any stolen or damaged property.

Even the best-prepared businesses may find it difficult to cope with the emotional aftermath of a robbery. Anglo East can help you and your team recover and move forward.